Feel secure with Kopuram along with our digital journey. Kopuram is adapting to the changing business needs to make our services more streamlined, efficient and productive to meet the expectations of the customers.
As the head of the function, defining and implementing the collection strategy for the company,
You will also have the ability and skill sets to liaise with law enforcement wherever needed.
Supports the development of the workforce plan for the collection function for creating a high performing team.
Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
Defines and designs strategies to minimize NPA s and maximize recoveries.
Defines, designs and implement the collections process manual and standard operating procedures.
Builds and nurtures a culture of customer service-oriented collections.
Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.
Desired Candidate Profile
Must have 8 – 10 Years of Experience into Collection Segment
Must be good and capable of handling a team of 8 – 12 members
Well versed into Tamilnadu Locations
Must have a good credit profile
Through and detailed understandings of all brackets of collections
Must be targets and number driven
Working Experience into similar segment for more than 5 Years.
Join our Team!
We always welcome talented minds as a part of our Family!!