Story of the Week

Trusted Chit Fund Company To Invest Your Money

Dedicated and hardworking Couple and their experience with Kopuram

About Customer

Ravi & Uma Devi a hardworking and dedicated couple into business for almost a decade provides catering service covers vegetarian food preparation for formal and informal gatherings in Pollachi.

Challenges Faced
Being in the catering business needs hard work, dedication, and experience to excel. It is one of the toughest industry to work in as the cash flow is unprecedented. To face this, they was looking for a savings planner to fill in an emergency situation.

Kopuram suggested few solutions which met the customer needs and provided the best savings planner scheme to overcome the challenges faced by them.

Customer Says
I was referred to Kopuram chits by one of the staffs, whom I met in a public event. I received the money and invested the same in my business at the right time. Customer service is very good and collections are done with great care.

Kopuram Says
We are extending our intensive solutions for enhancing customer experience to optimize cash management with related industry risk.  

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Job Description

Outlet Executive - I​

Experience: 3 - 4 Years

Qualification: Any Degree 

Roles and Responsibilities+

  • As the head of the function, defining and implementing the collection strategy for the company,
  • You will also have the ability and skill sets to liaise with law enforcement wherever needed.
  • Supports the development of the workforce plan for the collection function for creating a high performing team.
  • Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
  • Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
  • Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
  • Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
  • Defines and designs strategies to minimize NPA s and maximize recoveries.
  • Defines, designs and implement the collections process manual and standard operating procedures.
  • Builds and nurtures a culture of customer service-oriented collections.
  • Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
  • Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.

Desired Candidate Profile

  • Must have 8 – 10 Years of Experience into Collection Segment
  • Must be good and capable of handling a team of 8 – 12 members
  • Well versed into Tamilnadu Locations
  • Must have a good credit profile
  • Through and detailed understandings of all brackets of collections
  • Must be targets and number driven
  • Working Experience into similar segment for more than 5 Years.

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