Story of the Week

Elevate Your Business With The Help Of Kopuram Chits

Coconut Trader and his experience with Kopuram Chits

About Customer
The name of the customer is Ganesan, who is prominent in Udmalpet for his coconut business, as it is inherited from his ancestors. Being into both wholesale and retail operations, his business is pretty widespread across India as he distributes to the regions like Bellary, Pune and other northern region as well.

Challenges Faced
As an experienced subscriber, into the chit industry with other companies, Ganesan wanted to try with Kopuram as well as the Kopuram’s brand was getting popular in his town for its honor and commitment.

Solutions Offered
– No pushy follow up during pre-selling stage.
– Smooth login and enrollment process.
– Daily / Weekly / Monthly / doorstep collections.
– Honored as promised.
– No tedious formalities.
– Lesser surety documents compared to others.

Customer Says
Initially I joined chit only for a friendly gesture, meanwhile I was in need of money to support my business. The prize money gave me a big hope in chits. Had no issues with customer service and operations. I will refer my friends to subscribe to Kopuram chits. I am saving and earning through my coconuts.

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Job Description

Outlet Executive - I​

Experience: 3 - 4 Years

Qualification: Any Degree 

Roles and Responsibilities+

  • As the head of the function, defining and implementing the collection strategy for the company,
  • You will also have the ability and skill sets to liaise with law enforcement wherever needed.
  • Supports the development of the workforce plan for the collection function for creating a high performing team.
  • Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
  • Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
  • Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
  • Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
  • Defines and designs strategies to minimize NPA s and maximize recoveries.
  • Defines, designs and implement the collections process manual and standard operating procedures.
  • Builds and nurtures a culture of customer service-oriented collections.
  • Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
  • Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.

Desired Candidate Profile

  • Must have 8 – 10 Years of Experience into Collection Segment
  • Must be good and capable of handling a team of 8 – 12 members
  • Well versed into Tamilnadu Locations
  • Must have a good credit profile
  • Through and detailed understandings of all brackets of collections
  • Must be targets and number driven
  • Working Experience into similar segment for more than 5 Years.

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