Story of the Week

Secure Your Money With Kopuram Chits

Secure savings option

About Customer
Subbiah, an aspiring and ambitious cement dealer, distributing cements in the name Sri Angalamman Cements in Edayarpalayam Coimbatore.

Customer Journey with Kopuram
One of the main reasons that Subbiah joined with Kopuram as his shop is nearby to Kopuram’s office. He was looking for a secured savings option to support his business needs when required. As the prospect received, Kopuram approached him with necessary material to explain him about the products and its returns. Customer visited the office and gained the confidence and subscribed with Kopuram and traveling with Kopuram was a good experience.

Customer Says
I received a call from Kopuram chits and also checked the same through online to know more about the firm. I received the prize money on the correct time and it supported my business. The service is way better compared to other players. I had almost completed one year in Kopuram chits. Collections are made in regular periods with proper approach. Credit manager responded with utmost responsibility and will definitely refer my friends to subscribe Kopuram chits. I am going to subscribe for a new chit once the ongoing chit ends.

Kopuram Says
Our clients are our biggest asset and customer loyalty is our ultimate goal.

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Job Description

Outlet Executive - I​

Experience: 3 - 4 Years

Qualification: Any Degree 

Roles and Responsibilities+

  • As the head of the function, defining and implementing the collection strategy for the company,
  • You will also have the ability and skill sets to liaise with law enforcement wherever needed.
  • Supports the development of the workforce plan for the collection function for creating a high performing team.
  • Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
  • Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
  • Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
  • Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
  • Defines and designs strategies to minimize NPA s and maximize recoveries.
  • Defines, designs and implement the collections process manual and standard operating procedures.
  • Builds and nurtures a culture of customer service-oriented collections.
  • Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
  • Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.

Desired Candidate Profile

  • Must have 8 – 10 Years of Experience into Collection Segment
  • Must be good and capable of handling a team of 8 – 12 members
  • Well versed into Tamilnadu Locations
  • Must have a good credit profile
  • Through and detailed understandings of all brackets of collections
  • Must be targets and number driven
  • Working Experience into similar segment for more than 5 Years.

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