Story of the Week

Low interest Loan & High Return Investment

How Kopuram helped to build kids palace

About Customer
Monisha, a young business woman from (Sundarapuram) Coimbatore commenced a business with the brand name called PEEKABOO (The Kids Palace) which is a baby care shop providing apparels and cosmetics for kids upto 3 years. Peekaboo in its third year offers a wide range of products that every baby needs.

Challenges Faced
Monisha was looking for an investment to enhance her business and was looking out for a various financial options to help her the same. Unfortunately, as there were so many tedious processes involved in financial services before disbursing the loans, it took a toll and she was finding out the easy borrowing options for her purpose.

Solutions Offered
Kopuram found out the pain point and helped her to meet the objective by proposing multiple financial products of Kopuram wherein she choose one among them and continued the subscription and took the committed chit amount in a timely fashion with the minimal process that helped her to deal with their supply chain system at the right time.

Customer Says
Though the COVID 19 pandemic made the whole situation unprecedented financially, Kopuram honored the commitment as promised, which was an absolute help to enhance my business in a tough time. The hand holding of a customer is phenomenal in Kopuram in terms of doorstep collection, an on-time response in customer care and religious announcement in terms of new schemes and plans. 

Kopuram Says
As a result, Monisha subscribed with us for a new product again and continued to get support from us.

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Job Description

Outlet Executive - I​

Experience: 3 - 4 Years

Qualification: Any Degree 

Roles and Responsibilities+

  • As the head of the function, defining and implementing the collection strategy for the company,
  • You will also have the ability and skill sets to liaise with law enforcement wherever needed.
  • Supports the development of the workforce plan for the collection function for creating a high performing team.
  • Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
  • Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
  • Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
  • Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
  • Defines and designs strategies to minimize NPA s and maximize recoveries.
  • Defines, designs and implement the collections process manual and standard operating procedures.
  • Builds and nurtures a culture of customer service-oriented collections.
  • Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
  • Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.

Desired Candidate Profile

  • Must have 8 – 10 Years of Experience into Collection Segment
  • Must be good and capable of handling a team of 8 – 12 members
  • Well versed into Tamilnadu Locations
  • Must have a good credit profile
  • Through and detailed understandings of all brackets of collections
  • Must be targets and number driven
  • Working Experience into similar segment for more than 5 Years.

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