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Customer-Review

Story of the Week

Secured Chit Fund Company For Investment

Designing a Personal Budgeting with Kopuram – What Arun Kumar says?

About Customer and his challenges
Customer is designated as Branch Manager in one of the transports and logistics companies in Udmalpet called “Kumaran Transports” and completed his six successful years and his name is Arun Kumar. He was creating a personal budget to meet his expenses with nothing but pen and paper.

Solution offerings
We worked as an accounts manager for Arun Kumar and ensured him an easy savings planner with better returns. He subscribed with Kopuram for one of the initial level product. It was his first experience with us and he received the Prized Money as promised during the log in time.

Customer says
I was referred by one of the employees of Kopuram chits. I received my prize money at the right time, collections are made promptly. Customer service is better. The prize money was very useful and Kopuram made me feel secured.

Kopuram says
Kopuram keeps your cash concerns under control by giving you a relevant planner on how to improve your economic stability.

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Job Description

Outlet Executive - I​

Experience: 3 - 4 Years

Qualification: Any Degree 

Roles and Responsibilities+

  • As the head of the function, defining and implementing the collection strategy for the company,
  • You will also have the ability and skill sets to liaise with law enforcement wherever needed.
  • Supports the development of the workforce plan for the collection function for creating a high performing team.
  • Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
  • Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
  • Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
  • Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
  • Defines and designs strategies to minimize NPA s and maximize recoveries.
  • Defines, designs and implement the collections process manual and standard operating procedures.
  • Builds and nurtures a culture of customer service-oriented collections.
  • Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
  • Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.



Desired Candidate Profile

  • Must have 8 – 10 Years of Experience into Collection Segment
  • Must be good and capable of handling a team of 8 – 12 members
  • Well versed into Tamilnadu Locations
  • Must have a good credit profile
  • Through and detailed understandings of all brackets of collections
  • Must be targets and number driven
  • Working Experience into similar segment for more than 5 Years.

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