COVID-19 pandemic is challenging many people around the world emotionally, financially and physically which is changing day-to-day life in unprecedented ways. All sections of society including employers and employees should protect themselves and each other to help prevent further spread of the disease. 

Kopuram has taken required safety measures to protect employee’s well-being in the workplace. 

We know the spread was increasing day by day and its status and impact were very different from one country to another. Therefore, Kopuram was taking pro-active steps to stay ahead.  “Janata curfew” proposed by PM Modi to check the spread of Covid19 on Sunday 22nd March, also mentioned that it’s the beginning of a long battle.

Before the extended lockdown on March 25th, we closed our operations on 23rd March 3 pm. We responded quickly and allowed our employees to work from home supporting a distributed work force capable of working from anywhere. Our employees were in a situation that enabled them to work from home. We were virtually connected with our colleagues day in and day out. The past few months have proven we can make that work.

We had most of our huddles through zoom meetings to engage employees virtually. People are easily distracted by other things such as work, email and social platforms. To make them keep focused we conducted fun activities in regular intervals through discord. Celebrating birthdays, work anniversaries and accomplishments.

Instead of in-person events and interviews, we were taking a new approach (virtual on boarding) to recruiting. With proper planning and execution we addressed all possible contribute to a positive new hire experience.

Social distancing does not have to mean feeling disconnected. By intentionally helping employees to feel connected to a purpose and help them thrive during these potentially lonely times.

As Kopuram steps into the new normal, we opened our business on 5th May with additional precautions.

Some checklists adhered every day on the premises is as follows:

– Ensuring workplaces are clean and hygienic
– Promoting regular and thorough hand-washing by employees
– Measuring employees body temperature
– Providing transportation to our employees
– Awareness about workplace requirements

In India, marriage is a social and family commitment that one must fulfill. Keeping this in mind, every parent starts saving for their children’s marriage. There are different factors involved in calculating the cost of a wedding. “Marriage” no matter how big or small comes with a budget.

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Job Description

Outlet Executive - I​

Experience: 3 - 4 Years

Qualification: Any Degree 

Roles and Responsibilities+

  • As the head of the function, defining and implementing the collection strategy for the company,
  • You will also have the ability and skill sets to liaise with law enforcement wherever needed.
  • Supports the development of the workforce plan for the collection function for creating a high performing team.
  • Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
  • Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
  • Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
  • Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
  • Defines and designs strategies to minimize NPA s and maximize recoveries.
  • Defines, designs and implement the collections process manual and standard operating procedures.
  • Builds and nurtures a culture of customer service-oriented collections.
  • Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
  • Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.

Desired Candidate Profile

  • Must have 8 – 10 Years of Experience into Collection Segment
  • Must be good and capable of handling a team of 8 – 12 members
  • Well versed into Tamilnadu Locations
  • Must have a good credit profile
  • Through and detailed understandings of all brackets of collections
  • Must be targets and number driven
  • Working Experience into similar segment for more than 5 Years.

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