Story of the Week

Negative impact on Chit funds turns to Positive one

A Young Vibrant Woman

About Customer
Customer owns Udumalai Labs & X-Ray and Nursing Institute in Udmalpet for the past 15 years (as on June 2020) who has zero trust in chit industry because of the negative impact in the market.

Challenges Faced
Thavasi Mani, as an owner for more than one business, he is always in need of money for his business rotational purpose. Negative thoughts and trust factor about the chit industry were his biggest challenge to join Kopuram. Sales agents understand his challenge and showcased the customer testimonial and invited the customer to the office to gain the trust score and made the customer talk to other customers. This series of activities from Kopuram’s sales agents gave him the trust and made him as a Kopuram’s customer.

Solutions Offered
Finance remains the most crucial part for any prospective or established entrepreneur.

Our solutions to these issues:

– Customer opted for monthly collections and collections were made at door step
– Customer care executive were in regular touch with customer to make sure his trust factor on radar.
– Credit verification was done before the disbursal.
– Honored the committed prize money as promised.

Customer Says
I was pretty hesitant to trust Kopuram in the beginning because of the unfair chit companies in the market and I realized that all the companies are not same. Professional approach of Kopuram and solutions gave me a good trust and removed the negative thoughts. As a result, I referred my drive Manikandan also for Kopuram and he also joined as a subscriber. I shall refer my circle too for Kopuram.

Kopuram Says
Kopuram chits have easy going credit requirements and flexible terms that can be tailored to meet individual as well as business needs. Thavasi Mani took action and he execute.

Fill the Form

We happy to assist you!

Powered by Kopuram Chits Private Limited

Job Description

Outlet Executive - I​

Experience: 3 - 4 Years

Qualification: Any Degree 

Roles and Responsibilities+

  • As the head of the function, defining and implementing the collection strategy for the company,
  • You will also have the ability and skill sets to liaise with law enforcement wherever needed.
  • Supports the development of the workforce plan for the collection function for creating a high performing team.
  • Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
  • Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
  • Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
  • Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
  • Defines and designs strategies to minimize NPA s and maximize recoveries.
  • Defines, designs and implement the collections process manual and standard operating procedures.
  • Builds and nurtures a culture of customer service-oriented collections.
  • Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
  • Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.

Desired Candidate Profile

  • Must have 8 – 10 Years of Experience into Collection Segment
  • Must be good and capable of handling a team of 8 – 12 members
  • Well versed into Tamilnadu Locations
  • Must have a good credit profile
  • Through and detailed understandings of all brackets of collections
  • Must be targets and number driven
  • Working Experience into similar segment for more than 5 Years.

Join our Team!

We always welcome talented minds as a part of our Family!!

Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.